Better protect your card and reduce your risk of fraud with debit card controls available in Online and Mobile Banking. Enjoy the convenience of managing your cards at home or on-the-go. Turn your card on or off as needed and set alerts to keep your card information (and your finances!) safer.
Debit card Fraud Alerts will call, text, or email you after a fraudulent transaction is detected. Customers should reply to these alerts to verify if the transition is fraud or if it is a valid transaction. We understand that some customers receive a lot of scams that attempt to appear as The State Bank, or other valid companies. To ensure the communications are from The State Bank, these are the phone numbers provided to debit cardholders to retrieve fraud alerts:
As always, The State Bank will never will never call, email, or text asking you for personal information. When you receive a Fraud Alert from The State Bank, you simply have to verify if the transaction was legitimate or fraudulent; you do not need to enter any personal information.
*Based upon number of approved loans for the SBA fiscal years ending September 30, 2020, 2021 & 2022.
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