FAQs

You Ask, We Answer

Online and Mobile Banking

Email is not a secure method of communication, please do not send any sensitive information via email. If your request requires you to share sensitive information please use one of the following:
  • Send a secure message from your Business or Personal Online Banking. Once logged into Online Banking click “Mail” then select the “Compose” tab.
  • Live Chat by visiting our website and clicking on “Live Chat.”
  • Call us toll-free at 800-535-0517
You can transfer funds one of the following ways:
  • Once logged into online banking click on “Transfer.”
  • Call us toll-free at 800-535-0517

Debit Cards

Call us toll-free at 800-535-0517 to cancel your card as soon as possible or visit your nearest branch.

Call toll-free 800-992-3808 with your debit card information available for verification.

Visit our Home Page and click on “Locations”.

The daily maximum withdrawal amount is $1000 for a Debit Card and $500 for ATM Card.

Yes, but before traveling notify the bank by calling us toll-free at 800-535-0517.

Call us toll-free at 800-535-0517 to file a dispute.

Call us toll-free at 800-535-0517 or stop into your local branch to file a dispute.

Call us toll-free at 800-535-0517 or stop into your local branch to file a dispute.

Deposits

You can order checks any of the following ways:

You can change your address utilizing one of the following ways:
  • Visiting your local branch.
  • Mailing a letter requesting the address change to The State Bank PO Box 725, Fenton, MI 48430
  • Send a secure email requesting the change by logging into your Online Banking, then clicking “Mail,” then select the “Compose” tab.

Provide your employer The State Bank’s routing number (072403350) and your account number.

You can visit your local branch or log into your Online Banking and click on “Bill Payment.”

You can view and print a check by logging into Online Banking and locating it in your transaction history and clicking on the item or stopping into your local branch.

You can view and print a statement by logging into Online Banking, selecting the account you would like the statement for, then clicking on “Download” or stopping into your local branch.

You can create a stop payment one of the following ways:

  • Once logged into Online Banking, select the account the item is drawn from, then click on “Stop Payments.”
  • Call us toll-free at 800-535-0517
  • Stop into your local branch.

Stop into your local branch or call us toll-free at 800-535-0517.

Stop into your local branch or call us toll-free at 800-535-0517.

You can find your checking account number on the bottom of your checks or stop into your local branch.

All forms are mailed by January 31 following the reporting year.

Complete an in person transaction or write a check at least once per 24 months or call us toll-free at 800-535-0517.

An account is considered dormant after it has no activity on the account for 24 months.

You can open an account online by visiting the Home Page and clicking on the “Personal” tab then selecting the type of account or stopping into your local branch.

 

Checking Solutions

Checking accounts don’t have to be boring – you can truly have it all: rate, rewards, and more!

Credit Cards

Choosing the right credit card is easier than ever. Whether you want to pay down balances faster, maximize cash back, earn rewards or begin building your credit history, we have the ideal card for you!

Home Equity Solutions

Whether you’re looking for a home equity line of credit (HELOC), or a fixed-rate loan, The State Bank will guide you through the decision making process to ensure that using your home’s equity is the right choice for you.

A Better State For Your Business

Small, medium, or large – The State Bank has you covered! No matter what your needs are to help you manage your day-to-day business transactions, you can find them right here.

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