Many of you use Zelle to send money to friends and family. Zelle is a safe and secure way to send money to people you know, but with the rise of digital payments, there is also an increasing number of scammers looking to take advantage of these payment platforms.
We want to bring to your attention a Zelle scam that is receiving national media attention. Scammers contact a customer saying they have noticed suspicious activity such as money being sent from their account to another account. The scammer will then ask the customer to send the money to themselves with Zelle to another financial institution to reverse the payment. Representatives of The State Bank or Zelle would never do this.
We want to remind you that representatives of The State Bank and Zelle will never call, email, or text asking you for personal information. If you receive a message regarding Zelle, don’t click links within the message and call The State Bank rather than any number provided in the message to inquire about the validity of the message.
Ensuring your devices are updated and patched is extremely important and is a simple step to help you stay safe online. Software updates not only improve how your device runs – they also fix or remove bugs, patch security vulnerabilities that are exploitable by hackers, and add new and improved features. By regularly updating and patching your devices, you can help keep your personal information safe and out of the wrong hands.
Strong passwords are essential in practicing online security and protecting your information. Strong passwords are those that include uppercase and lowercase letters, numbers, and special characters, and are at least twelve to fifteen characters in length.
Remember to never write down, share, or store your passwords overtly. Instead, use a secure password manager to organize and keep track of your passwords. Never use the same password for multiple accounts. Don’t give passwords or PINs to anyone. The State Bank will never ask you for your password over the phone, in person, or via email.
It is important to update your passwords frequently, set up multi-factor authentication, and enable biometric login when available.
Identity theft is the deliberate and intentional use of another person’s identity, usually for financial gain. Luckily there are ways to mitigate your risk of becoming a victim of this crime. The State Bank is committed to ensuring we protect your financial assets, but also your good name and positive credit history.
When it comes to scams that work to steal your identity, prevention and vigilance are key. Credit monitoring is easy to set up and tracks activity at all three major credit bureaus – Equifax, Experian, and TransUnion. This service will alert you when it detects newly opened loans or accounts, unexpected changes to your credit limits, a change in personal information on your credit file, and more.
Regularly monitoring your financial account statements, as well as keeping track of activity on your credit report, are good ways of being proactive and can help you stop identity theft before it’s too late.
Setting up alerts on your bank account is simple and will help you spot suspicious activity like invalid logins, transactions, or fraudulent online charges.
Learn more about identity monitoring services and Identity Theft Protection Services by visiting the United States Federal Trade Commission’s website.
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